At OceanTrades, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform.
To provide you with the best possible service, we collect both personal and non-personal information. The types of information we may collect include:
Personal Information: Name, email address, phone number, mailing address, date of birth, and government-issued identification (for KYC purposes).
Financial Information: Investment amount, payment details, transaction history, and banking information for deposits and withdrawals.
Non-Personal Information: IP address, browser type, operating system, and usage data (e.g., pages viewed, time spent on the platform).
The information we collect is used for various purposes, including but not limited to:
Account Management: To create and manage your account, process transactions, and provide you with access to our services.
Customer Support: To respond to inquiries, resolve issues, and improve our support services.
Personalized Services: To offer personalized investment plans, promotions, and recommendations based on your preferences and past behavior.
Security and Compliance: To verify your identity, protect your account, and comply with legal requirements such as Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
Marketing: With your consent, we may send you marketing communications regarding new features, services, or investment opportunities. You can opt-out at any time.
We take your privacy and security seriously. Our platform employs industry-standard encryption protocols to protect your data during transmission. We also implement strict internal controls to safeguard against unauthorized access to your personal and financial information.
Encryption: All personal and financial data is encrypted using SSL (Secure Sockets Layer) technology.
Access Control: Only authorized personnel have access to your data for the purpose of delivering services or complying with legal obligations.
We use cookies and other tracking technologies to enhance your user experience and gather insights about how our platform is used. These technologies help us understand your preferences and improve the functionality of the website.
Cookies: Small text files stored on your device that allow us to remember your settings and preferences.
Analytics: We may use third-party analytics tools (e.g., Google Analytics) to monitor and analyze web traffic to improve the platform’s performance.
OceanTrades does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may share data with trusted third-party service providers who help us deliver our services, such as payment processors, email service providers, and customer support platforms. These providers are required to comply with strict data protection standards.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as complying with court orders, government requests, or investigations.
Business Transfers: In the event of a merger, acquisition, or sale of OceanTrades, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.
You have the right to access, update, and delete your personal information. If you wish to exercise any of these rights, or if you have any concerns about how we handle your data, please contact us using the details provided below.
Access and Correction: You can review and update your personal information through your OceanTrades account.
Opt-Out of Marketing: If you no longer wish to receive marketing emails or communications from us, you can opt-out by following the unsubscribe instructions provided in the emails.
Data Deletion: You may request the deletion of your personal information by contacting us. However, we may need to retain certain data for legal or operational reasons.
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
OceanTrades reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:
Email: privacy@oceantrades.co.uk
By using the OceanTrades platform, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your data.